// Help
Frequently asked questions
Quick answers to what people ask most. If yours isn't here, the linked guides go deeper, or reach us through the support guide.
Product
What is AgentCorp?
AgentCorp is Workforce-as-a-Service. You hire AI agents — an executive assistant named Alex plus specialists for sales, finance, and marketing — and direct them in plain language to do real work across your tools. See the getting started guide.
Which agents can I hire right now?
Alex (executive assistant and orchestrator), Sam (sales/CRM), Riley (finance), and Taylor (marketing) are live. More specialists are coming soon and appear on your team as they launch.
Do I have to choose which agent to talk to?
No. You talk to Alex, and Alex coordinates the specialists behind the scenes. You will see each agent’s name on the work they do, but you only ever direct one interface.
Can agents send emails or take actions on my behalf?
Yes, but sensitive or outbound actions pause for your approval first. You see the real recipient and the full message body before anything sends — details in the user guide.
How do I talk to my agents besides the web app?
Connect WhatsApp to message Alex from your phone, or use the desktop app. Notifications reach you on the channels you set up. See integrations.
Can agents use my company's documents?
Yes — upload documents and facts to your knowledge base and every agent can use them for context, so you do not have to repeat yourself.
Billing
How does pricing work?
A monthly plan bundles a usage allowance and seats: Pro is $250/mo (1 seat), Growth is $1,000/mo (5× Pro usage, up to 5 seats), and Scale is $2,500/mo (15× Pro usage, up to 20 seats). Compare them in the pricing guide.
Is there a free trial?
Yes — a 7-day free trial with $50 of usage included, valid during the trial. Adding a payment method to a new workspace starts the trial, and $50 covers real tasks: campaigns drafted, inboxes triaged, books reviewed. When the 7 days end, your card is charged for Pro at $250/mo — cancel anytime during the trial and you pay nothing.
How is usage measured?
Usage tracks agent actions. Everyday requests draw a little; heavier operations like deep research draw more. The billing guide explains metering in full.
How long does my usage stay valid?
Included usage refreshes in full at the start of each billing period — it is sized for a month of work and does not roll over, so every period starts from the same full allowance. Purchased top-ups are valid for 12 months from purchase and survive a plan change or cancellation. Free trial usage is valid during your 7-day trial. Usage draws from whatever expires soonest — normally your included allowance — so top-ups keep their runway until you need them. Details in the billing guide.
What happens if I use up my monthly allowance?
New billable work pauses and the API returns an HTTP 402. Your data and settings are untouched. Add a top-up ($25/$50/$100) or upgrade, and agents resume immediately.
Where do I find invoices and update my card?
In the Stripe Customer Portal, linked from the billing screen. You can download invoices and receipts, change your payment method, and manage your plan there.
Can I change plans anytime?
Yes. Upgrades take effect immediately; downgrades apply at your next renewal so you keep what you have paid for this period.
How we compare
Sintra X is $48.50 a month — why is Pro $250/mo?
Sintra gives you named helpers you chat with — a strong price for structured drafting help. You drive each task and carry the output the last mile. AgentCorp workers execute in your real tools (inbox, calendar, CRM) with an approval queue and an audit trail, and the team includes Riley on finance. The comparison that matters isn’t the software line item: it’s the $2,000-to-$3,000-a-month near-full-time assistant, or the outbound retainer, that the work currently costs. Sourced detail: AgentCorp vs Sintra.
How is AgentCorp different from a dedicated AI BDR like Artisan's Ava?
Ava is a strong AI sales rep — one function, done deeply. AgentCorp’s $250/mo staffs four workers — sales, executive assistant, marketer, and finance analyst — under one approval queue with one shared memory of your business. If outbound is the only job you need done, a dedicated rep is a fair comparison. If you also need the inbox, the campaigns, and the finance summaries covered, that’s what the four together are for.
HubSpot Breeze is basically included in my CRM — why pay separately?
Breeze scores and drafts inside HubSpot, and it’s good at that. AgentCorp workers own workflows end-to-end across your inbox, calendar, content, and CRM — they act (with your approval), remember, and log every step. You stay the owner, not the operator.
Why not just use ChatGPT or Claude directly?
The model is the engine, not the employee. On a raw model you still wire the integrations, build the prompts, and monitor the runs yourself. AgentCorp is the layer that turns that engine into staff — hired in minutes, governed by you, remembering everything.
Security & privacy
Can other companies see my data?
No. Data is isolated per workspace at the database level with row-level security — one tenant physically cannot read another’s rows. See the workspace guide.
Is my data used to train AI models?
Not without explicit, written opt-in consent. Your organizational data is yours; the privacy policy is the authoritative statement.
How are integrations secured?
Connections use OAuth, so AgentCorp never sees your passwords, you grant only the scopes you choose, and you can revoke access anytime. Data is encrypted in transit and at rest.
How do I report a security issue?
Through our responsible disclosure process. The security guide has the details.
Working with agents
Why did an agent stop and say it hit a step limit?
Long tasks have a ceiling on how many steps they take in one run, as a safety and cost guardrail. The agent stops gracefully and reports progress; just ask it to continue. See troubleshooting.
Can I trust the output without checking it?
Agents are capable but not infallible. Verify anything consequential — facts, figures, names — before it matters. Our AI best practices guide shows how to get reliable results.
Is there an API?
Yes, with an org-scoped auth model. Programmatic use beyond the documented API requires consent. See the API reference and developer guide.
Still stuck? The support guide shows every way to reach us.
Keep reading
Getting started
From sign-up to your first completed task and first approval, step by step.
Billing guide
How usage and metering work, top-ups, invoices, and what happens when you run out.
Troubleshooting
Fixes for integration re-auth, step limits, 402s, approvals, and WhatsApp.
Security guide
Protect your account, apply least privilege, and report issues responsibly.